Home - FAQ - Contact - My Account

    Product Category

    New Arrival

    Factory Tour

    Quick Links


  |  Home |  About Us |  Special |  All Products |  My Account |  Inquiry |  Contact Us

Home / Terms & Condition

Terms & Condition

Mode of Shipment
We are offering different types and condition for shipment options. You can choose a shipping method while you make order form. Your shipping cost will depend on the shipping option chosen.

Shiping cost depends on order size and weight and on final destinations. Mode of shipment normally is determined by the customer, but certain products, or products of certain values, must be shipped by specific carriers and methods to insure safe and secure delivery. We use most popular shippers and handlers like DHL, FedEx, UPS, TNT and Sky Net (DPEX). It might take from a week to several months transit time to receive your order, depending on the shipping option you select.

Time of delivery
If the customer prefers to send his/her consignment by Air, it takes maximum 12 days more after production period to be reached at the final Airport and the goods should be cleared from the airport. The airport should be international. This is applicable for all over the Europe, America and Asia.

Likewise if he/she prefers to send the goods through courier service (DHL, United Parcel Service, Skynet etc.), it takes maximum 7 days after production period to be delivered instead of 10 days to be delivered in the each and every final destination. It is door to door service.

Mode of Payment
Payment shall be made by advance or L. C. and Also can pay with Paypal. Our Paypal Account Email is star.tradehouse@yahoo.com

Bank Detail is given below:

Our USD Account:
Beneficiaries Name : = STAR TRADING HOUSE
Account Number : = 010100020276
Banks Name : Bank of Kathmandu
Branch Name: Thamel, Kathmandu, Nepal.
Swift Code: BOKLNPKA

Our Nepali Account
Beneficiaries Name : = STAR TRADING HOUSE
Account Number : = 010100061935
Banks Name : Bank of Kathmandu
Branch Name: Thamel, Kathmandu, Nepal.
Swift Code: BOKLNPKA

From PayPal User: star.tradehouse@yahoo.com

Your order will not be shipped unless and until we have received payment or confirmation of payment.

According to the export rules and regulation of Goverment of Nepal, we the exporter have to submit Foreign Currency Income Certificate at the time of custom clearance. The certificate has to be issued by the concerned bank.

If there is any question as to what exactly you intended to order, we will delay processing your payment until the issue has been clarified.

Return Policy:
All our goods are returnable within 5 days after receipt the order. Our primary goal is satisfied customers and if there is ever any problem with your order, please contact us and explain your concerns.

We Accept

Home | Terms & Conditions | Privacy Policy | Inquiry | Contact Us | FAQ

© Star Trading House. All rights reserved

Site By: